Operations systems consultancy

Construction

The build is managed. The paperwork around it isn't.

Subcontractor coordination happens via group chats. Schedules change, messages get buried, and the people who need to know don't always see it in time.
Site progress is reported by photos sent to a manager — sometimes with commentary, sometimes without. There is no consistent record.
Variation orders are raised and agreed in conversation or by message. By the time they reach a contract, details are disputed and documentation is incomplete.
Supplier invoices arrive late, get approved by whoever is available, and are chased when payment is overdue. The approval chain depends on people being reachable.

01 / 3

Site reporting and progress visibility

The reality today

A site manager sends photos to a group chat at the end of the day. Some days the photos come with notes. Some days they don't come at all. The project director has no consistent view of progress across sites without making calls and sending messages to find out.

What we build

A structured daily reporting system that collects progress updates, photos, and blockers from site through a simple, consistent channel. Reports are compiled automatically, stored against the project, and surfaced to the right people without anyone assembling them.

What changes

Project visibility exists without phone calls.
Progress is documented consistently across every site.
Issues surface the same day they occur, not at the next site meeting.

02 / 3

Variation and invoice pipeline

The reality today

A client requests a change. It is discussed on site and agreed by message. Weeks later, when the final account is being prepared, the variation needs to be documented, priced, and signed off — and the details are in a chat thread that nobody can find.

What we build

A variation pipeline that captures change requests at the point they occur, routes them for approval, prices them against the relevant schedule, and generates a signed record. Supplier invoices flow through the same approval chain, against the correct purchase order, with delivery confirmation attached.

What changes

Variations are documented when they happen, not reconstructed later.
Invoice disputes drop.
The final account is assembled from a complete record, not from memory.

03 / 3

Subcontractor onboarding and compliance

The reality today

A new subcontractor is brought on. Someone collects their insurance certificates, accreditations, and bank details — by email, by phone, sometimes by hand. Some documents expire. Nobody notices until there is an audit or an incident.

What we build

An onboarding flow for new subcontractors that collects every required document in a structured sequence, logs expiry dates against each contractor, and sends reminders before anything lapses. Compliance status is visible without anyone maintaining a spreadsheet.

What changes

New subcontractors are onboarded without a coordinator chasing each document.
Expiry dates are tracked and flagged automatically.
Compliance gaps surface before they become liability.

We are not a software vendor. We do not sell a product you install. We come in, map how your operation actually runs, identify the one or two workflows costing you the most — and build the system that removes them. Tailored to your firm, integrated with the tools you already use. We work with a small number of clients at a time. If this sounds like the right conversation, start with an audit.

Start with an audit →