Operations systems consultancy

Most of your team's
day is wasted.
We can prove it.

OpsHeron audits how your business actually runs — finds the three bottlenecks costing you the most — and builds the systems that close them. Fixed fee. No retainer by default.

Before
  • 🔴 Lead replied to 3 days late
  • 🔴 Onboarding done manually every time
  • 🔴 Manager chasing updates in chat
  • 🔴 Reporting built in spreadsheets each Friday
After
  • ✅ Lead gets instant response, auto-qualified
  • ✅ Onboarding triggers on contract sign
  • ✅ Status visible to everyone, always
  • ✅ Report runs itself every week
1 week
Operational audit
4 weeks
First system live
$0
Retainer required to start
How it works

Three steps. Each one earns the next.

01
01Audit

Map the seam.

We spend one week mapping how your operation actually runs. You share recordings of real workflows, we get view access to your tools, and we build a clear picture of where the work is breaking down. You get a written brief naming the three bottlenecks costing you the most — and exactly what to fix. Whether or not we build anything together.

Fixed fee · 1 week
02Implementation

Close it, cleanly.

We build the automation end-to-end on your stack. You own every script, every prompt, every credential. No black boxes. No platform lock-in. Most builds ship in under four weeks.

Scoped · 2–4 weeks
03Retainer

Keep it sharp.

Optional. A monthly ops review, edge-case handling, and quiet work on the next bottleneck. No 12-month minimums. Cancel any month.

From $2k / month
Who we work with

An honest filter, before you book.

02

We're a small team. We say no to most enquiries. Read this before you reach out.

You'll feel this immediately
YES
  • You know exactly which part of your business is broken — you just haven't had time to fix it
  • Your team is smart and working hard, but somehow things still fall through the cracks
  • You've bought tools before. They didn't stick. The chaos came back.
  • Someone on your team owns this problem and has the authority to change it
  • You need to see results in weeks, not after a six-month transformation programme
We're not your firm if
NO
  • You want a chatbot on your website. We don't build those.
  • You're pre-revenue or want a co-founder arrangement.
  • Nobody internally owns the problem — we can't fix culture.
  • You want a full platform built before proving one workflow works.
  • You expect us to work without speaking to the people doing the work.
  • No budget — only looking for free consulting.
The firm

Built by an operator, not an agency.

OpsHeron was started because too many businesses were being sold AI tools that didn't fit how they actually worked. We audit first. We build second. We don't take on projects we can't prove in four weeks.